Sat, 23 August 2014
Is there any greater source of emotional debate and mis-information on the web today than Facebook reach? I recently had a little debate on this subject with a person who wrote a glowing article on the promise of Facebook reach -- despite what appears to be pretty bad news in this corner of the web. I challenged him -- Why write an article that seems to be so counter to the facts? "I'm tired of so much negativity about Facebook," he said. "I wanted spin the facts in a more positive way." With so much at stake and so much mythology out there, it is certainly difficult to know who to believe or what to believe any more .... and we certainly do not need to be "spinning the facts." Part of the reason for so much confusion is that the truth is hard to come by. The real numbers are hidden behind company administrative accounts. There are only a few companies in the world with access to enough of these Facebook pages to make a meaningful statement about the true nature of Facebook reach.
The truth about Facebook reach
One of these rare companies is AgoraPulse, and my friend Emeric Ernoult The company's founder) was kind enough to share his raw data with Tom Webster and I to dissect on our latest episode of The Marketing Companion podcast. We were able to dive into the numbers behind 8,000 Facebook pages over the past 12 months and we found some surprising facts:
This last point was especially interesting to Tom and I and one of the things we discussed on the podcast was the concept of using the data as a predictive model -- Could you guide a Facebook strategy based on a number that indicates potential engagement level? Let's look at some of the numbers: The decline in organic reach was steeper and more rapid than I expected. No wonder marketing strategies are in turmoil if organic reach has declined 30 percent or more for some companies in such a short period of time:
What's the recipe for higher organic reach?
AgoraPulse gets to see more Facebook success stories than almost any company out there. So what is the key to success? The company's founder Emeric Ernoult shared these tips: "As with everything in the online world, there's no one-size-fits-all recipe. But to help focus on some success themes, I've hand-picked four Facebook pages that are doing extremely well and enjoying an average post reach above 50 percent of their fan base. Let's learn from them." Animals Australia OK, granted, this non-profit is about protecting animals and people love visuals of animals (and love their pets!). But they don't only post good looking puppies, they also post a lot of very interesting content relating to their cause. You're in the animals business? Facebook will make you happy. The Daily Muse Career advice? Yes, the Muse is a real business with a real business model (selling job postings to employers) but they also have so much content (very helpful and insightful content!) that their fans are engaged way above average. Super Chevy Mag Car lovers love to share their passion. And they usually love to read magazines that focus on that passion. Having a Facebook page for such a magazine cannot be a bad idea. Maxxess Maxxess is a French e-commerce site selling motorbike accessories. There is no doubt that motorbike owners are very passionate about their bike and the biking lifestyle. If you sell stuff to people who have a passion, Facebook is a must.Episode 31 What do these 4 pages have in common:
I'm sure you'll agree this is pretty interesting stuff but to get the inside scoop, you'll want to check out our new podcast, which also covers a hilarious new social media app called "Get a Room!"
Fri, 8 August 2014
Are you using Twitter for your business? Maybe the time for Twitter is now if you consider some of the trends on this popular social media platform:
In our new Marketing Companion podcast, Tom Webster and I dissect the economics of Twitter for business and demonstrate why this might be the best time to integrate Twitter into your marketing plans. Some of the podcast highlights:
Both Tom and I agree on this one -- this is an excellent time for businesses to look at Twitter as a research, advertising, and networking platform, Ready to check out the podcast?
Resources mentioned in this podcast
The book The Tao of Twitter, Revised and Expanded New Edition: Changing Your Life and Business 140 Characters at a Time Songza, a curated music channel Christel Quek of Twitter Jay Baer's book Youtility: Why Smart Marketing Is about Help Not Hype