The Marketing Companion

google pants We've had a great year on The Marketing Companion podcast and Tom Webster and I thought we would end 2014 with a bit of fun. We've compiled a few of the most hilarious highlights from our podcast so you can ring in 2015 with a laugh.  Nothing But the Funny Bits features some of our most popular "products" that got us laughing the hardest, including:

  • Google Pants -- The Party in your pants!
  • Ass Ads -- Monetizing your wearable technology
  • Mark and Tom's first movie "Drone Wars: Rise of the Machines" starring Arnold Schwarzenegger and Christian Bale as Jeff Bezos.
  • Prickstarter: When the BS is Getting Thick, Come be a Prick
  • Mark and Tom's Darn Good Content including Daily Affirmations, Cats & Kids, and Breaking Bieber.
  • Americans versus Europeans: Who has the best underwear?
  • Social media booktitles you will never see
  • Get a Room, The social media platform for lovers
  • The Worst Apps in the World
  • Sticker Shock, our therapy program for Facebook sticker addiction
  • The Marketing Companion Holiday Catalog including Social Media Action Figures, Facebelt and Magic Seth Ball

Thanks so much for supporting us and being part of our podcast in 2014. If you enjoyed our work, tell your friends, leave a review on iTunes, and help us spread the word! We enjoy bringing you the podcast and look forward to another fun and fascinating year of marketing discussions in 2015!

Please support our extraordinary sponsors. Our content is free because of their generosity.

gShift’s Web Presence Analytics platform provides agencies and brands with search, social and mobile content marketing data in one place. Monitor and report on an entire web presence. Create smarter, faster content through gShift’s proprietary data. Report on the engagement and performance of your content marketing investment.

Our podcast is also brought to you by Voices Heard Media. Please check out this tremendous resource for scaling social media engagement. Take a look at building an engaged and relevant audience through innovative new game, analytics, and polling platforms.

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Direct download: TMC39.mp3
Category:Social Media Marketing -- posted at: 11:23am EDT

Hosts Mark Schaefer and Tom Webster have been creating written, video, and audio content for years. In this episode, they share with you some of the lessons they have learned from the mistakes and victories they have experienced along the way.

 

Direct download: TMC.38.mp3
Category:Social Media Marketing -- posted at: 11:08am EDT

marketing companion
New from The Marketing Companion! Your favorite social media personalities as bendable action figures.
Just $12.99. Limited quantities available except for the Mark Schaefer edition. We have plenty of those.

One of my favorite activities is thinking and talking about what's coming next and there is nobody more fun to have that kind of discussion with than Tom Webster as we take on what's next in digital marketing. On the latest Marketing Companion, Tom and I introduce the Marketing Companion Holiday Catalog (and our new League of Legends Action Figures!) and dive into some things we're watching for 2015:

  • Why podcasting is having "a moment" and why agencies are behind a growing success
  • The mega-trend that may be forging all other digital trends
  • Billboards ... a trend?
  • The missing link to integrated marketing
  • Malignant complexity and its challenge to every marketer
  • Facebook -- are businesses going to be in or out? A flight away from Facebook and how it might play out.
  • The commoditization of Big Data and the trickle down to small businesses.

And many thanks to our friend Ralph Cipolla for the Awesome Graphic today! Ready to rock? Here we go!

Resources mentioned in this show

Content Shock post Old Spice integrated campaign Tableau software

Please support our extraordinary sponsors. Our content is free because of their generosity.

gShift’s Web Presence Analytics platform provides agencies and brands with search, social and mobile content marketing data in one place. Monitor and report on an entire web presence. Create smarter, faster content through gShift’s proprietary data. Report on the engagement and performance of your content marketing investment.

Our podcast is also brought to you by Voices Heard Media. Please check out this tremendous resource for scaling social media engagement. Take a look at building an engaged and relevant audience through innovative new game, analytics, and polling platforms.

Direct download: TMC.37.mp3
Category:Social Media Marketing -- posted at: 11:27am EDT

facebook changes our behavior I always find it curious when people compare our social media presence with our REAL presence in the "real world." What makes people think that Facebook is NOT the real world? Increasingly, we are beginning to see these lines blur. We create our personality on Facebook. But Facebook is also creating our personality. Facebook changes our behavior. Seriously. Recently, Facebook demonstrated how it can alter our moods by manipulating our content.  This is a company that can affect our opinions. New research shows that social proof on Facebook contributes to our view of our self-worth, quantifies the value of friends and shapes what content we share. Where will it lead, and in the near-term, what does this mean for marketers? Fascinating question, right? So fascinating in fact, Tom Webster and I devoted an entire podcast to it. This one covers a lot of territory in 30 minutes!

  • The power of social proof in our online marketing world
  • Content competition and the homogenization of our streams
  • How we are being "trained" on what to post on Facebook
  • The Facebook reward system that is creating our online personas
  • What are the implications for brand content
  • Could Facebook manipulate political campaigns? Is it already happening?

I'm sure you are anxious to get right into this one! Let's get on with the show! Resources mentioned in this show The Goldfinch: A Novel (Pulitzer Prize for Fiction) by Donna Tartt Suttree by Cormac McCarthy The Counselor by Cormac McCarthy Marketing Podcasts Dotcom by Jay Baer Original Atlantic article on Facebook numbers by Benjamin Grosser

Please support our extraordinary sponsors. Our content is free because of their generosity.

gShift’s Web Presence Analytics platform provides agencies and brands with search, social and mobile content marketing data in one place. Monitor and report on an entire web presence. Create smarter, faster content through gShift’s proprietary data. Report on the engagement and performance of your content marketing investment.

Our podcast is also brought to you by Voices Heard Media. Please check out this tremendous resource for scaling social media engagement. Take a look at building an engaged and relevant audience through innovative new game, analytics, and polling platforms.

Direct download: TMC_36.mp3
Category:Social Media Marketing -- posted at: 7:28pm EDT

personal brand Do you nurture your online personal brand? Or is your brand simply your personality? Does your personality create your brand or does your brand create your personality? Tom Webster and I had a disagreement on this and the discussion was so compelling we decided to create some content around this in the form of a podcast. In fact, Tom characterizes personal branding as a "load of crap."

  • What is the role of personality containment? Vulnerability?
  • Is there a formula for a personal brand?
  • Opportunities for power today that didn't exist 10 years ago.
  • Creating transferable assets with a personal brand
  • Are skills more important than "brand"?
  • Should you be creating a personal brand in your current company?
  • The Dark Side of personal branding
  • Personal networking, weak links and business value

We also talk about the very real crisis of addictions to Facebook stickers, also known as Sticker Shock.

At this point you are probably nearly frenzied. Am I right? Let's get to the podcast!

Resources mentioned in this podcast: Tom Peters: The Brand You 50 : Or : Fifty Ways to Transform Yourself from an 'Employee' into a Brand That Shouts Distinction, Commitment, and Passion! Christina "CK" Kerley

Please support our extraordinary sponsors. Our content is free because of their generosity.

 

gShift’s Web Presence Analytics platform provides agencies and brands with search, social and mobile content marketing data in one place. Monitor and report on an entire web presence. Create smarter, faster content through gShift’s proprietary data. Report on the engagement and performance of your content marketing investment.

Our podcast is also brought to you by Voices Heard Media. Please check out this tremendous resource for scaling social media engagement. Take a look at building an engaged and relevant audience through innovative new game, analytics, and polling platforms.

Direct download: TMC.36.mp3
Category:Social Media Marketing -- posted at: 7:29pm EDT

mobile commerce revolution

It seems at the end of every year, pundits predict that "this is the year of MOBILE!" And perhaps it is finally true. But as my podcasting partner in crime Tom Webster writes in his new book The Mobile Commerce Revolution: Business Success in a Wireless World (with co-author Tim Hayden), it is mobility, not just "mobile", that is changing the world. You are not going to want to miss this insightful discussion on the new Marketing Companion podcast about Tom's new book. You also do not want to miss our discussion of the world's worst mobile apps, which caused us to crack up so much we could not even speak! But we do eventually get to the meaty stuff like ...

  • The difference between mobile technology and mobility
  • Creating an app today is more about sociology and psychology than IT
  • How to adjust organizationally to the commerce revolution?
  • Why you should not be wedded to technology
  • What does a mobile commerce team look like today?
  • Why many large companies are failing at mobile commerce
  • The importance of removing institutional barriers to create meaningful apps
  • How would a small business start creating a meaningful mobile app?
  • Personalization versus privacy
  • A mobile strategy based on poop. Yes. It's true.

Yes, we cover a lot of ground in just 30 minutes. What's that you say? You can't wait a moment longer? Well let's get to it!

Please support our extraordinary sponsors. Our content is free because of their generosity.

gShift’s Web Presence Analytics platform provides agencies and brands with search, social and mobile content marketing data in one place. Monitor and report on an entire web presence. Create smarter, faster content through gShift’s proprietary data. Report on the engagement and performance of your content marketing investment.

Our podcast is also brought to you by Voices Heard Media. Please check out this tremendous resource for scaling social media engagement. Take a look at building an engaged and relevant audience through innovative new game and polling platforms.

Direct download: TMC.35.mp3
Category:Social Media Marketing -- posted at: 3:00pm EDT

ello govna The advent of Ello has been one of the most interesting developments of the year. The new social network promises a simple, ad-free platform to connect and share. Wait. Ad-free you say? In fact, the platform's founder, Paul Budnitz, has been making the media rounds proclaiming he "doesn't care about money." While there is probably more to this network than pure virtue, Ello is undeniably HOT, signing up 30,000 new users every HOUR. Many bloggers are trumpeting this little start-up as the Facebook killer but is that realistic? Is it possible? And when the stripped-down application offers significantly less functionality than the ad-free Google+, why is this even catching on? Is this something important, or simply a reaction to failures of other networks? Tom Webster and I could not resist exploring this topic on our latest podcast which is sure to get you thinking about social media platforms in a new way. This is a jam-packed 30 minutes and just a few of the nuggets include ...

The advent of Ello has been one of the most interesting developments of the year. The new social network promises a simple, ad-free platform to connect and share. Wait. Ad-free you say? In fact, the platform's founder, Paul Budnitz, has been making the media rounds proclaiming he "doesn't care about money." While there is probably more to this network than pure virtue, Ello is undeniably HOT, signing up 30,000 new users every HOUR. Many bloggers are trumpeting this little start-up as the Facebook killer but is that realistic? Is it possible? And when the stripped-down application offers significantly less functionality than the ad-free Google+, why is this even catching on? Is this something important, or simply a reaction to failures of other networks? Tom Webster and I could not resist exploring this topic on our latest podcast which is sure to get you thinking about social media platforms in a new way. This is a jam-packed 30 minutes and just a few of the nuggets include ...

  • Social media and the advertising "bargain"
  • Ello and the implications for brands
  • The economics of privacy -- Why don't Americans care?
  • The biggest problem facing Ello -- it's not what you think!
  • Dynamics of Ello may force better content
  • Economic models that are under-utilized on the web
  • Opt-in advertising for brands -- the future or a privacy nightmare?

Ready to roll? Here we go:

Resources mentioned in this podcast

Ello

Scott Monty

The questions that aren't being asked about Ello, a blog post by Douglas Karr

Please support our extraordinary sponsors. Our content is free because of their generosity.

gShift’s Web Presence Analytics platform provides agencies and brands with search, social and mobile content marketing data in one place. Monitor and report on an entire web presence. Create smarter, faster content through gShift’s proprietary data. Report on the engagement and performance of your content marketing investment.

Our podcast is also brought to you by Voices Heard Media. Please check out this tremendous resource for scaling social media engagement. Take a look at building an engaged and relevant audience through innovative new game and polling platforms.

Direct download: TMC.34.mp3
Category:Social Media Marketing -- posted at: 4:29pm EDT

authenticity My friend Justin Levy just had brain surgery. He went into the operation not quite knowing what would be on the other side. Despite this personal nightmare, Justin's social media presence was extraordinarily brave, honest, and revealing. Through his timely and detailed posts, his friends and followers could get a daily peek into every aspect of his trial. His successful operation was finally trumpeted with a triumphant "thumbs up photo" on Facebook. Thousands of people felt relief.

levy

This very public, courageous journal of his trials made a big impact on me and my podcasting mate Tom Webster. In fact, it became the seed for our newest Marketing Companion podcast. Under the same circumstances, what would you do? And let's take the conversation a step further. What is the professional expectation of the much-discussed "authenticity?" Is anybody really authentic? Can you be strategically authentic? The result is a fascinating discussion and I think you are really going to enjoy this episode. Here are some of the topics we cover:

  • How important is establishing your personal social media "character?"
  • The difference between transparency and authenticity
  • The burden, privilege, and complexities of representing your brand online
  • The tightrope between personal and professional revelations on the web
  • Drawing the line -- over-sharing and personal authenticity in service of the business
  • Social Accounts: The Resume of Your Life
  • Social media ambassadorship -- The new professional skill?

Are you ready for this? Of course you are!  

Resources mentioned in this podcast

Content Marketing World

Kevin Spacey speech at CMW

Tom Webster Share of Ear for podcasting presentation

Justin Levy and his new Unstoppable Blog

Scott Monty

PEZ T

top Illustration "Shadow Selfies" taken by Mark Schaefer in Wales 2014

Our podcast is brought to you by Voices Heard Media. Please check out this tremendous resource for scaling social media engagement. 

Direct download: TMC.33.mp3
Category:Social Media Marketing -- posted at: 2:00pm EDT

boundaries of inbound marketing One of the most interesting aspects about being an observer in this particular time and place in the history of marketing is watching the continuous cycle of innovation, experimentation, and maturity. The dynamics of our age are unprecedented and exciting. For example, let's say we were in the 1970s. In that entire decade, what innovation caused us to re-think marketing strategy? There was probably one in the entire ten-year-period: the emergence of cable TV. If you compare it to what we face today, it really re-defines what marketing is all about, doesn't it? We need a core competency in the ability to effectively assess the relevancy of a technological innovation and rapidly reject it or deploy it. Another advantage we have today as marketers is the wave upon wave of data coming at us to help us make these decisions. One interesting data point emerged last week that was the catalyst for a much-needed conversation -- what are the boundaries of inbound marketing? The data point was a public filing revealing that HubSpot -- which defined the term "inbound marketing" -- is still hemorrhaging money after eight years and its sales and marketing costs are arguably higher than what would be expected from a "traditional" approach. On the surface, this would seem to break the inbound promise. Or does it?

The boundaries of inbound marketing

Inbound marketing is a concept that certainly should be reaching some level of maturity by now. The strategy works, in most cases. But the revelation from Hubspot provokes the question ... does it work everywhere, and for how long? In our latest Marketing Companion podcast Tom Webster and I dissect this issue, starting with the fact that inbound marketing might mean different things to different companies based on industry structure and size. Let's hold this trend up to a strong light and take a look at the possible boundaries of inbound marketing.

  • Does content marketing work in a highly-competitive space?
  • Is content marketing as efficient as we think?
  • Should the goal of inbound be leads, relationships, or both? Is that possible?
  • Hubspot shows that you also need traditional sales and advertising tactics. What is the balance? What can we learn from this?
  • Do quarterly sales goals and the financial responsibilities to shareholders inhibit the potential of content marketing?
  • Is there an eventual diminishing return to content marketing and how do we anticipate that?

Ready to learn more? Here we go:

Resources mentioned in this podcast

Tom's blog on the Hubspot earnings announcement Is Inbound Marketing Profitable or Simply a Slogan?

Z.E.R.O.: Zero Paid Media as the New Marketing Model by Joseph Jaffe

Marcus Sheridan's idea about Content Saturation Index

Direct download: TMC.32.mp3
Category:Social Media Marketing -- posted at: 5:53pm EDT

facebook reach Is there any greater source of emotional debate and mis-information on the web today than Facebook reach? I recently had a little debate on this subject with a person who wrote a glowing article on the promise of Facebook reach -- despite what appears to be pretty bad news in this corner of the web. I challenged him -- Why write an article that seems to be so counter to the facts? "I'm tired of so much negativity about Facebook," he said. "I wanted spin the facts in a more positive way." With so much at stake and so much mythology out there, it is certainly difficult to know who to believe or what to believe any more .... and we certainly do not need to be "spinning the facts." Part of the reason for so much confusion is that the truth is hard to come by. The real numbers are hidden behind company administrative accounts. There are only a few companies in the world with access to enough of these Facebook pages to make a meaningful statement about the true nature of Facebook reach.

The truth about Facebook reach

One of these rare companies is AgoraPulse, and my friend Emeric Ernoult The company's founder) was kind enough to share his raw data with Tom Webster and I to dissect on our latest episode of The Marketing Companion podcast. We were able to dive into the numbers behind 8,000 Facebook pages over the past 12 months and we found some surprising facts:

  • More than 70 percent of all companies across 104 industry designations had a decline in organic reach of 30 percent or more in the past year. I think it is accurate to say the decline in Facebook reach has been incredibly steep and rapid.
  • While Facebook brand pages reach an average of 6 percent of their fans, there is wide variation by company and industry. The declines ranged as low as 1 percent to as high as 65 percent
  • Only 6 percent of the industry categories have seen Facebook organic reach grow or remain steady in the past 12 months.
  • There is definitely a "hierarchy of conversation" among brands that leads to higher Facebook reach. Certain types of companies are just more conversational, leading to better reach. For example, nearly 550 pages consistently still have organic reach of 40 percent or more. Media companies and sports-related brands top the list.

This last point was especially interesting to Tom and I and one of the things we discussed on the podcast was the concept of using the data as a predictive model -- Could you guide a Facebook strategy based on a number that indicates potential engagement level?  Let's look at some of the numbers: high facebook reach   low facebook reach The decline in organic reach was steeper and more rapid than I expected. No wonder marketing strategies are in turmoil if organic reach has declined 30 percent or more for some companies in such a short period of time: facebook reach 3

What's the recipe for higher organic reach?

AgoraPulse gets to see more Facebook success stories than almost any company out there. So what is the key to success? The company's founder Emeric Ernoult shared these tips: "As with everything in the online world, there's no one-size-fits-all recipe. But to help focus on some success themes, I've hand-picked four Facebook pages that are doing extremely well and enjoying an average post reach above 50 percent of their fan base. Let's learn from them." Animals Australia OK, granted, this non-profit is about protecting animals and people love visuals of animals (and love their pets!). But they don't only post good looking puppies, they also post a lot of very interesting content relating to their cause. You're in the animals business? Facebook will make you happy. The Daily Muse Career advice? Yes, the Muse is a real business with a real business model (selling job postings to employers) but they also have so much content (very helpful and insightful content!) that their fans are engaged way above average. Super Chevy Mag Car lovers love to share their passion. And they usually love to read magazines that focus on that passion. Having a Facebook page for such a magazine cannot be a bad idea. Maxxess Maxxess is a French e-commerce site selling motorbike accessories. There is no doubt that motorbike owners are very passionate about their bike and the biking lifestyle. If you sell stuff to people who have a passion, Facebook is a must.Episode 31 What do these 4 pages have in common:

  • They target an audience with a strong passion
  • They publish very good content (at least, very good for their target audience)
  • They publish very consistently (at least once a day, often more)
  • They get a LOT of shares (thanks to the 3 points above), and shares are what offers the highest level of "viral" visibility for a page's content.

I'm sure you'll agree this is pretty interesting stuff but to get the inside scoop, you'll want to check out our new podcast, which also covers a hilarious new social media app called "Get a Room!" 

Direct download: TMC.31.mp3
Category:Social Media Marketing -- posted at: 6:27pm EDT